I build commerce
in the Middle East.
Business head, operator and market builder. 14+ years scaling high-impact ventures across MENA and India — with deep expertise in cross-border operations, P&L ownership $30M+, and digital-payments strategy. Co-founder & CEO of Revent, MENA’s most trusted home for pre-loved electronics — twice named a Future 100 company by the UAE Ministry of Economy.
Previously SVP at noon.com, where I built the Recommerce business from inception to $30M ARR across UAE, KSA and Egypt. Before that: GM eCommerce at Walmart India, VP Operations at Snapdeal, Director at Jabong, and Six Sigma Black Belt at Caterpillar running $35M programs across Asia. Currently consulting the Government of Dubai on commercial and investment projects.
& India
at peak
at Revent
via re-commerce
Eighteen years of operating — ten of them in MENA.
-
02/2022 — NowCo-founder & CEORevent · UAE & KSA · Omnichannel refurbished tech
- Founded MENA’s most trusted preloved electronics destination with an omnichannel presence.
- Achieved 50% QoQ growth, crossing $8M+ revenue in 3 years, ARR $3M.
- Served over 25,000 customers, saving them $800K and 800 MT of CO₂ emissions.
- Expanded B2B subscription model with recurring payments — banks, PGs, direct-debit partnerships across UAE & KSA.
- Awarded Future 100 by Ministry of Economy UAE and recognised by Ministry’s CSR Fund (MAJRA) as a sustainable impact player.
- Portfolio company of Techstars & Mohammed Bin Salman Foundation (MISK) in Saudi Arabia.
-
02/2019 — 02/2022Senior Vice President, Recommerce & New Business Linesnoon.com · UAE, KSA & Egypt
- Established and scaled noon.com’s Recommerce business from inception to $30M ARR across three countries with full P&L accountability.
- Built retail, marketplace and offline sales channels for pre-owned products — onboarding 100+ sellers.
- Designed cross-border operational frameworks across UAE, KSA and Egypt — payment reconciliation and compliance oversight.
- Forged strategic partnerships with cross-border logistics and payment networks to streamline operations and customer transactions across 3 countries.
-
02/2018 — 01/2019Business ConsultantWadi.com, Mumzworld.com · MENA
- Executed the CQS initiative to enhance catalog completeness, accuracy and consistency.
- Reduced Calls Per Order (CPO) by 65% in 4 months through sustainable operations strategies.
- Designed sustainable sourcing practices in India with defined assortment targets and full P&L ownership.
- Delivered operational efficiencies through process optimisation across catalog, CX, sourcing and taxation.
-
09/2016 — 01/2018Vice President, OperationsSnapdeal · India
- Oversaw a $100M ARR business — the entire operations stack for Exclusively.in, the fashion arm of Snapdeal.com.
- Directed 300+ employees across 8 fulfilment centres to support PAN-India and international fulfilment.
- Lifted NPS from 39% → 55% in 4 months via continuous improvement and customer retention strategies.
- Established, managed and transitioned logistics operations, customer care and catalog verticals.
-
06/2014 — 07/2016General Manager, eCommerceWalmart · India
- Oversaw new initiatives for Walmart India — customer care, catalog processes and B2B digital initiatives.
- Spearheaded the launch of Walmart India’s sustainability initiative, improving corporate sustainability performance.
- Designed and enacted a sustainable procurement policy, integrating sustainable materials into sourcing strategies.
-
03/2012 — 06/2014Director, OperationsRocket Internet (Jabong.com) · India · later acquired by Myntra / Flipkart
- Led a 500+ member customer-care unit and established a 150+ member in-house production house.
- Supervised operations for 650 employees across two verticals.
- Consistently ranked top-three globally in inbound call service levels and go-live TAT metrics.
- Transformed the Production House into a revenue-generating unit — recognised as a turnaround specialist.
-
05/2008 — 03/2012Program Manager · Six Sigma Black BeltCaterpillar Inc. · India & China
- Managed supply-chain projects across India, China, Indonesia, Singapore and Thailand.
- Ran three programs with a combined annual budget exceeding $35M — accountable for cost, velocity, quality and end-to-end execution.
- Completed 4-week Program Management Training in Shanghai and Morton, US.
- Recognised for delivering key client milestones on time as a successful program manager.
Features, interviews & coverage.
A round-up of where Revent and I have shown up — long-form features, founder interviews, podcast appearances and funding coverage.
Awards, education & certifications.
Awards
Education
Certifications
The work I’d rather be remembered for.
Two things shaped how I show up in the world: an education that opened doors my parents couldn’t, and a support system that kept me standing when work didn’t.
So I give time, money and energy to organisations doing the unglamorous work in those two areas — in India and the UAE. If any of this resonates, you’re welcome to add to it.
Underprivileged children.
Foundational literacy, school access and long-form mentorship for kids from low-income families — across India and the UAE.
Awareness & access.
Funding initiatives that make therapy and crisis support accessible regardless of who’s paying — and that chip away at the silence around mental health in our region.
Want to introduce a cause or partner organisation? Drop me a note.
Let’s find thirty minutes.
Pick a slot that works — I read every booking note and reply within 48 hours, including from airports. If nothing fits, email me at sbaldeep@gmail.com.
Or find me on LinkedIn · WhatsApp +971 52 933 4922